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ISC Software News & Updates

Latest Updates

Acumatica Distribution Edition: A Breakdown of Features and Capabilities

24/2/2026

 
Acumatica Distribution Edition is designed for modern wholesale distributors, omnichannel sellers, and inventory‑centric businesses that need real‑time visibility, automated workflows, and tightly integrated financial and operational processes. Built on Acumatica’s cloud‑native xRP platform, the Distribution Edition consolidates sales, purchasing, warehouse management, inventory control, and financials into one connected solution. It includes Sales Order Management, Purchase Order Management, Requisition Management, Advanced Inventory, Warehouse Management (WMS), Distribution Requirements Planning (DRP), and Advanced Financials, all of which integrate seamlessly with CRM, Commerce, Field Service, Project Accounting, and Manufacturing.
 
1) Advanced Inventory Management
Acumatica provides deep, flexible inventory controls to help organisations optimise stock levels, reduce carrying costs, and improve fulfilment accuracy.
Key capabilities include:
  • Real‑time visibility of inventory availability, in‑transit stock, reorder points, and item costs
  • Multi‑warehouse and multi‑bin/location tracking with configurable rules for item types, transactions, and picking priority
  • Support for multiple costing methods: Standard Cost, Moving Average, FIFO, Item‑Specific
  • Lot and serial number management with expiration tracking, attributes, and FEFO picking options
  • Matrix items for size/colour/style variations and flexible unit‑of‑measure conversions
  • Physical and cycle counting, with tools for direct inventory adjustments
 
2) Sales Order Management
Acumatica automates the entire quote‑to‑cash cycle, helping organisations improve accuracy and reduce fulfilment delays.
Key capabilities include:
  • Quote creation, sales orders, backorders, returns (RMA), drop shipments, and order fulfilment workflows
  • Automated sales order processing and shipping documents to accelerate order turnaround times
  • Flexible pricing and discounting, including promotions, customer‑specific pricing, and item substitutions/up‑sell/cross‑sell recommendations
  • Customer notifications with shipment updates and tracking details
  • Full CRM integration allowing conversion of opportunities to sales orders without re‑entering pricing or discounts
 
3) Purchase Order Management
The Purchase Order module ensures a steady supply of goods while helping organisations control procurement costs.
Key capabilities include:
  • Automated purchasing, vendor price management, and approval routing
  • Support for regular POs, drop‑ship orders, and blanket purchase orders
  • Real‑time inventory replenishment rules, including demand‑based purchasing
  • Cost reduction through consolidated purchasing and vendor optimisation
 
4) Requisition Management
For more complex procurement environments, Acumatica streamlines internal and external buying processes.
Key capabilities include:
  • Consolidation of internal requests, vendor bidding, quote approvals, and automated purchase order creation
  • Suitable for project‑based purchasing or centralised procurement teams
 
5) Warehouse Management System (WMS)
Acumatica includes a powerful, embedded WMS with mobile support.
Key capabilities include:
  • Barcoding and mobile workflows for picking, packing, receiving, put‑away, cycle counting, and adjustments
  • Batch and wave picking with directed picking rules
  • Automated shipments based on predefined packing rules, with label printing and multi‑order processing
  • Lot/serial tracking and FEFO picking for perishable or regulated goods
 
6) Distribution Requirements Planning (DRP)
DRP supports sophisticated planning and replenishment strategies across multi‑location distribution networks.
Key capabilities include:
  • Demand forecasting and replenishment recommendations
  • Automated suggestions for inter‑warehouse transfers
  • Forecast‑based purchasing for seasonal or demand‑driven products
 
7) Integrated Financial Management
Distribution Edition includes Acumatica’s Advanced Financials, providing a full suite of accounting and reporting tools.
Key capabilities include:
  • General Ledger, AP, AR, Cash Management, Tax Management
  • Multi‑currency and intercompany accounting
  • Deferred and recurring revenue management, fixed assets
  • Real‑time profitability by warehouse, product line, location, or business unit
 
8) CRM, Commerce, and Connected Applications
Acumatica natively integrates distribution with CRM, eCommerce, and POS systems.
Key capabilities include:
  • Full CRM suite covering sales, marketing, and customer service
  • Native connectors for leading commerce platforms to support omnichannel operations
  • Integrated POS capabilities
  • AI‑assisted tools for improved up‑sell and cross‑sell recommendations in commerce and sales workflows
 
9) Reporting, Dashboards, and Analytics
Acumatica provides actionable insights with real‑time dashboards and flexible reporting tools.
Key capabilities include:
  • Personalised dashboards for inventory, order processing, and warehouse KPIs
  • Generic enquiries for ad‑hoc reporting
  • Profitability analysis across all distribution dimensions
  • AI‑powered anomaly detection for margins, pricing, and operational patterns 
 
10) Mobility and Cloud Platform Benefits
Because Distribution Edition runs on Acumatica’s cloud xRP platform, users benefit from:
  • Access from any device, including iOS and Android apps
  • Document management, automation, and workflow tools
  • Low‑code/no‑code personalisation
  • REST/SOAP APIs for external integrations
  • Role‑based workspaces for warehouse staff, purchasing teams, and sales reps
 
In Summary
Acumatica Distribution Edition provides a comprehensive, modern ERP solution for distributors seeking to optimise inventory, streamline operations, and improve customer satisfaction. With integrated WMS, advanced financials, commerce connectivity, and real‑time analytics, it brings every part of the distribution business into one unified system. Built on a flexible cloud platform, it empowers organisations to lower costs, increase efficiency, and scale confidently.

Read More: Mobile Warehouse Management in Acumatica: How Modern WMS Empowers Today’s Warehouse Teams

Mobile Warehouse Management in Acumatica: How Modern WMS Empowers Warehouse Teams

24/2/2026

 
Warehouse operations have become faster, more distributed, and more complex than ever. To keep pace, businesses need real‑time visibility, automation, and a workforce empowered to complete tasks on the move. Acumatica’s Warehouse Management System (WMS) delivers exactly that.

With fully mobile-enabled workflows, barcoding, and real‑time ERP connectivity, Acumatica transforms the warehouse floor into a digitally driven, efficient, and error‑resistant environment.

This article explores the mobile capabilities built into Acumatica WMS—covering picking, packing, receiving, put‑away, cycle counting, transfers, and more—all performed effortlessly from a mobile device or rugged warehouse scanner.
 
Mobile-Enabled Picking, Packing, and Shipping
Acumatica provides a paperless, directed picking experience, allowing warehouse staff to complete picking tasks directly from mobile devices or barcode scanners. Workers use the Pick, Pack, and Ship screen within the app and switch between operational modes by scanning simple command barcodes such as “@pick” or “@pack”. This eliminates reliance on printed pick lists and reduces training time for new employees.
Mobile picking is enhanced with prioritised picking queues and guided paths that optimise how workers move through the warehouse. This ensures the most efficient route for each picker while preventing errors by restricting input to scanned barcodes for items, bins, and quantities.
Once picking is complete, staff can move seamlessly into mobile packing, scanning each item, lot, or serial number to verify accuracy. Acumatica supports integration with digital scales and label printers so that packages can be weighed and labelled automatically—directly from the mobile workflow.
Shipments can be confirmed from the device, with the system generating all shipping documentation and labels while automatically updating order status in real time.
 
Mobile Receiving and Put‑Away
Receiving goods is one of the most error‑prone areas of warehousing. Acumatica eliminates these issues by enabling workers to receive purchase orders, transfer shipments, and vendor deliveries directly on their mobile device. The system supports fully automated workflows where workers scan barcodes for POs, items, and bins to ensure that received quantities match what is expected.
Put‑away tasks are also mobile-driven. Users can operate in Receive mode and Put Away mode separately or combine them into a single workflow. This flexibility allows each warehouse to design the process that best matches its operations. As items are placed into their storage locations, mobile scanning ensures accuracy and real-time inventory updates.
 
Mobile Transfers and Warehouse Movements
Internal stock movement is another area where mobility adds tremendous efficiency. With Acumatica WMS, workers can perform:
  • Bin-to-bin transfers
  • Warehouse-to-warehouse movements
  • Issues to production, projects, or service appointments
All these activities are done through barcode scanning to ensure accuracy of item selection, location tracking, and quantity handling.
Because the system updates the central ERP instantly, everyone in the business—from purchasing to finance—can trust that inventory records are accurate and up to date.
 
Mobile Cycle Counting and Physical Inventory
Acumatica includes powerful mobile-enabled physical inventory features that eliminate spreadsheets and manual data entry. Workers use Scan and Count operations directly on mobile devices to record quantities for bins, lots, and serialised items. Counts update in real time, which reduces reconciliation issues and makes cycle counting faster and more accurate.
This streamlined approach to physical inventory improves stock accuracy and reduces the operational downtime typically associated with full warehouse counts.
 
Barcode-Driven Workflows and Hands-Free Commands
One of Acumatica’s major strengths is its barcode-command workflow. Every mobile screen supports special commands that can be scanned or entered to switch tasks instantly—for example:
  • @pick
  • @pack
  • @ship
  • @receive
  • @transfer
This hands-free interaction reduces touchscreen use, speeds up navigation, and lowers the risk of errors caused by manual input.
Barcode scanning is deeply embedded in all WMS modes, ensuring that workers pick the right items, place them in the right locations, and follow the correct sequence in every workflow.
 
Real-Time Inventory and Operational Visibility
Every mobile transaction in Acumatica WMS updates the ERP instantly. Warehouse managers, purchasing teams, and sales staff have real-time visibility into stock levels, order statuses, and operational performance.
Acumatica highlights role-based dashboards that give warehouse leaders insight into:
  • Fulfilment cycle times
  • Employee productivity
  • Inventory turnover
  • Picking accuracy
  • Incoming and outgoing shipments
Real-time visibility allows businesses to react instantly to issues—such as low stock, delayed receipts, or high-priority shipments—without waiting for manual updates.
 
Why Mobile WMS Matters
Mobile-driven warehouse management is no longer optional. It improves accuracy, reduces labour costs, and accelerates every step of distribution. Acumatica’s built-in WMS provides:
  • Paperless picking and packing
  • Real-time data updates
  • Integrated barcoding
  • Faster order fulfilment
  • Improved inventory accuracy
  • A safer, more automated warehouse floor
Because the entire WMS is integrated with Sales Orders, Purchase Orders, Inventory, and Production, there are no silos or duplicate systems to manage. Everything works together, seamlessly.
 
Conclusion
Acumatica’s mobile warehouse management capabilities provide a modern, fast, and highly accurate way to manage inventory and fulfilment operations. With barcode scanning, intuitive mobile workflows, and real-time ERP integration, warehouse teams can complete tasks efficiently and error-free—from anywhere on the warehouse floor. Whether picking, receiving, counting, or shipping, Acumatica’s mobile WMS empowers workers with the tools they need to move faster and work smarter.
If you're looking to modernise your warehouse operations, improve inventory accuracy, and streamline fulfilment, Acumatica’s mobile WMS offers a powerful, future-ready solution.

Life After Dynamics GP: How AI, Automation, Customer Portals, and Industry Editions Are Redefining ERP

18/2/2026

 
For many organisations still running Microsoft Dynamics GP, the conversation has shifted. It’s no longer just about when GP will be replaced, but what the right replacement should deliver.
A modern ERP should do more than replicate existing processes. It should reduce manual effort, improve visibility, and support growth—without forcing the business to adapt to generic software. From our perspective at ISC Software, four capabilities consistently stand out when organisations explore platforms like Acumatica:
  • AI that supports better decision‑making
  • Automation that removes everyday friction
  • Customer portals that improve service and reduce admin
  • Industry Editions that align ERP to how the business actually works
 
AI That Helps Teams Focus on What Matters
Traditional ERP systems are excellent at storing transactions but less effective at helping users understand what deserves attention. Modern ERP takes a different approach.
Acumatica embeds AI directly into day‑to‑day workflows to help teams:
  • Identify unusual transactions or trends earlier
  • Focus on exceptions rather than reviewing everything
  • Make faster, more confident decisions using real‑time data
For organisations coming from Dynamics GP—where insight often lives in spreadsheets or custom reports—this represents a significant shift. AI becomes a practical support tool, not an abstract concept. more information
 
Automation That Reduces Manual Effort (Without Losing Control)
Many GP environments rely on manual steps, workarounds, and process knowledge held by a small number of individuals. Over time, this creates risk and inefficiency.
Modern ERP platforms like Acumatica are designed to automate routine workflows across finance, operations, and projects while maintaining governance and auditability. This includes:
  • Automated approvals and financial processes
  • Streamlined order‑to‑cash and procure‑to‑pay workflows
  • Consistent handling of repeat operational tasks
The result is not just speed, but more reliable and scalable processes—something increasingly important for organisations under pressure to do more with limited resources.
more information
 
Customer Portals That Improve Service and Reduce Admin
One of the most visible differences between older ERP systems and modern cloud ERP is how customers interact with the business.
Acumatica includes a Customer Portal that allows organisations to offer secure, self‑service access to key information. Customers can:
  • View invoices and account balances
  • Make payments online
  • Track orders or service cases
  • Access shared documents and communications
For organisations moving off Dynamics GP, this can significantly reduce inbound queries and administrative workload, while delivering a more responsive and professional customer experience.
more information
 
Industry Editions: ERP Built Around How You Work
Perhaps the most important difference we see with Acumatica is its use of Industry Editions. Rather than delivering a single, generic ERP, Acumatica provides industry‑specific editions built on a common platform.
These editions are designed to reflect how businesses in different sectors actually operate, reducing the need for heavy customisation and making the system easier to adopt.
Key Industry Editions include:
  • Manufacturing Edition – production management, MRP, scheduling, and shop‑floor control
  • Distribution Edition – advanced inventory, warehouse management, and fulfilment
  • Construction Edition – job costing, project accounting, compliance, and retainage
  • Retail‑Commerce Edition – omnichannel sales, inventory, and fulfilment
  • Professional Services Edition – project management, resource planning, and time‑based billing
For organisations evaluating life after GP, this matters because it means ERP is aligned to the business model from day one—rather than relying on extensive configuration to make a generic system fit.
more information
 
One Platform, Even as Business Models Evolve
Another advantage of Acumatica’s approach is that all Industry Editions sit on the same core platform. This allows organisations with hybrid or evolving business models—such as manufacturers that also distribute or service products—to operate within a single ERP environment.
As businesses grow or diversify, the system can evolve with them without the disruption of moving to a completely different solution.
 
What This Means for Organisations Planning Life After GP
Replacing Dynamics GP is an opportunity to move beyond simply maintaining the status quo. Modern ERP platforms like Acumatica bring together AI, automation, customer self‑service, and industry‑specific capability to support a more resilient and scalable way of working.
At ISC Software, we help organisations take a pragmatic, low‑risk approach—focusing on outcomes rather than just features. Understanding how these capabilities work together is often the first step in choosing the right ERP for the future.
 
In Conclusion
Modern ERP isn’t about adding complexity. It’s about removing friction and aligning technology with how the business actually operates.
By combining intelligent automation, better customer experiences, and industry‑focused design, Acumatica offers a compelling option for organisations planning their next step beyond Dynamics GP.

Acumatica 2026 R1: ISC Software’s View on How AI Is Shaping the Future of ERP for UK Businesses

17/2/2026

 
At Acumatica Summit 2026, one message came through clearly: artificial intelligence is no longer an experimental add‑on to ERP. It is becoming a core capability that reshapes how organisations operate, make decisions, and scale. Based on what we saw and heard at Summit—we believe Acumatica 2026 R1 marks an important inflection point in how mid‑market businesses will use ERP over the next several years.

This article sets out ISC Software’s perspective on what Acumatica is planning for AI in 2026 R1, what it really means in practice, and—most importantly--why it matters for UK businesses navigating growth, skills shortages, cost pressure, and increasing regulatory complexity.
 
From Acumatica’s Vision to Real‑World Impact
Acumatica’s leadership consistently framed AI as a way to move ERP from a system of record to a system of intelligence. From our point of view, this is not about replacing people or automating everything end‑to‑end. Instead, it is about augmenting human decision‑making—helping teams see issues sooner, understand them faster, and act with more confidence.
What stood out to us at Summit was how deliberately Acumatica is embedding AI inside existing workflows. Rather than asking users to adopt new tools or interfaces, AI capabilities are being layered into the screens, reports, and processes people already rely on. For UK organisations that value practicality over hype, this approach is critical to successful adoption.
 
AI Studio and AI Assistant: Why Configurability Matters to UK Businesses
One of the most significant announcements for 2026 R1 is the introduction of AI Studio and AI Assistant. From ISC Software’s perspective, these tools are important because they acknowledge a simple truth: no two businesses operate in exactly the same way.
AI Studio allows organisations—and their implementation partners—to configure how AI is used, ensuring that:
  • Insights are grounded in their data and their processes
  • Recommendations are transparent and explainable
  • Automation supports, rather than overrides, existing controls
For UK businesses operating under strong governance and compliance expectations, this configurability is essential. Whether it’s finance teams needing clarity for audit purposes or operations teams managing complex supply chains, AI must be trusted before it can be relied upon.
The AI Assistant builds on this foundation by enabling users to interact with Acumatica in more natural ways—asking questions, surfacing insights, and getting guidance without needing to dig through menus or reports. We see this as particularly valuable for organisations dealing with skills gaps or onboarding new staff, where institutional knowledge is often locked inside a few key individuals.
 
AI‑Powered Reporting and Anomaly Detection: Supporting Better Decisions, Faster
Another area where we see immediate value for UK customers is AI‑powered reporting and anomaly detection. Organisations tell us they already have plenty of reports—but not enough insight.
The direction Acumatica is taking in 2026 R1 shifts the focus from static reporting to proactive insight. Instead of asking users to look for problems, the system highlights what has changed, what looks unusual, and where attention is required.
For finance leaders in particular, this has strong implications:
  • Earlier visibility of margin erosion or cost spikes
  • Faster identification of posting errors or unusual transactions
  • More confidence in month‑end and year‑end processes
In a UK context—where inflationary pressure, currency movement, and tight margins are everyday realities—this kind of early warning capability can make a material difference.
 
AI Beyond the Back Office: Customers, Suppliers, and Self‑Service
Acumatica’s plans for AI‑driven customer and vendor experiences also align closely with what we see UK businesses striving for: better service without continuously increasing headcount.
The combination of collaborative portals, in‑product messaging, and AI‑assisted self‑service opens the door to:
  • Faster responses to routine customer and supplier queries
  • Reduced reliance on email and disconnected systems
  • More consistent service levels, even as volumes grow
From ISC Software’s perspective, this is particularly relevant for distribution, manufacturing, and project‑based organisations where communication breakdowns often sit at the heart of operational inefficiency.
 
Industry‑Specific AI: Why Context Is Everything
One area where Acumatica continues to stand out is its commitment to industry‑specific functionality, and the AI roadmap reinforces this rather than diluting it.
For UK organisations, this matters because generic AI rarely understands the nuances of:
  • Manufacturing and distribution workflows
  • Project‑based revenue recognition
  • Construction cost control and compliance
Capabilities such as AI‑assisted cross‑sell recommendations, order orchestration support, project anomaly detection, and enhanced document management are only valuable when they are deeply connected to industry processes. Our view is that Acumatica’s approach here significantly reduces the risk of “interesting but unusable” AI.
 
What This Means for UK Businesses Working with ISC Software
From our perspective, Acumatica 2026 R1 is less about dramatic change and more about compounding advantage. Organisations that already have strong data foundations and well‑designed processes will be best placed to benefit first—but even those earlier in their journey can start pragmatically.
As an Acumatica partner, ISC Software sees our role evolving alongside the platform:
  • Helping UK businesses identify where AI will deliver real value
  • Ensuring AI is configured responsibly and transparently
  • Aligning new capabilities with governance, compliance, and operational reality
The direction Acumatica is taking reinforces our belief that ERP should enable better conversations, not just better transactions.
 
Looking Ahead
At ISC Software, we see this release as another step toward ERP that is more intelligent, more supportive, and more aligned with how businesses actually work. The opportunity now is to move forward deliberately—turning insight into action, and technology into long‑term advantage.

Practical Automation Ideas for Acumatica ERP Users

17/2/2026

 
Automation in Acumatica ERP gives organisations a powerful way to streamline repetitive tasks, reduce manual errors, and improve visibility across their operations.

​By transforming routine processes into consistent, event‑driven workflows, businesses can respond faster, strengthen internal controls, and free teams to focus on the work that truly adds value. Whether it’s accelerating approvals, improving data quality, or enabling smarter decision‑making, the right automations help Acumatica users get more from the system they already rely on—while supporting growth and efficiency at every stage.
 
Practical (Non‑AI) Automation Ideas for Acumatica
These ideas are designed to be achievable with Acumatica’s standard tools--Business Events, Generic Inquiries (GIs), Approval Maps, Workflows, Schedules, Import/Export Scenarios, Dashboards, and webhooks—so teams can deliver value quickly without heavy custom code.

Finance & Accounting
  • Automatic AP Bill Approvals by Value - Approve low‑value invoices immediately and route higher‑value documents to the right approver to keep payables moving without sacrificing control.
  • “Stuck” Document Alerts - Notify owners when documents sit on Hold, Balanced, or Unposted for too long to clear bottlenecks before they delay month‑end. 
  • Margin Protection on Sales Orders - Trigger alerts when line‑level margins dip below thresholds so pricing issues are caught before orders are released.
  • Automatic Customer Statements - Schedule monthly AR statements to overdue accounts—no manual export, no last‑minute scramble.
  •  VAT - Acumatica provides strong built‑in VAT automation through tax calculation, posting, reporting, and audit trails.
  • Financial Reporting - Acumatica automates financial reporting by generating real‑time statements, scheduling report distribution, supporting budget comparisons, and providing drill‑down audit trails—helping finance teams reduce manual effort while improving accuracy, visibility, and control.
  • CIS (Construction Industry Scheme) - Acumatica automates CIS by handling deduction calculations, postings, reporting, and audit trails directly within AP and GL, significantly reducing manual effort while improving compliance and control for UK construction businesses.

Sales & Customer Management
  • Automated Customer Onboarding Tasks - On new account creation, auto‑create tasks for credit checks, welcome emails, and account setup to deliver a consistent start.
  • Quote Follow‑Up Reminders - Nudge salespeople when quotes haven’t been updated after a set number of days to maintain momentum and improve conversion.

Inventory & Purchasing
  • Low‑Stock & Negative Inventory Alerts - Proactive notifications to purchasing or warehouse teams when items cross min levels—or dip negative—so replenishment happens sooner.
  • Scheduled Purchase Suggestions - Turn min/max and demand signals into a daily buying list buyers can review and convert into POs in minutes.
  • Cycle Count Notifications - Automate reminders by item class or warehouse to sustain inventory accuracy without disruptive full stocktakes.
  • Three‑Way Match Exceptions - Flag mismatches between PO, receipt, and invoice values to reduce overpayments and AP rework.

Projects & Time
  • Timecard Submission Chase‑Ups - Daily reminders to employees with unsubmitted time and weekly roll‑ups to managers for cleaner project accounting.
  • Project Budget Threshold Alerts - Notify project managers as costs approach or exceed budget checkpoints so corrective action can be taken earlier.

Service & Operations
  • Service Contract Renewal Notices - Auto‑notify internal teams and customers ahead of contract end dates to protect recurring revenue.
  • Post‑Shipment Customer Follow‑Ups - Send tracking details or a courtesy message after shipment confirmation to create a consistent customer experience.

Data Quality & Housekeeping
  • Data Completeness Checks - Identify missing or inconsistent master data (e.g., customers with missing credit terms, items without default vendors) to prevent downstream issues.
  • Automated Cleanup of Old Drafts - Surface aged draft POs, quotes, and unposted batches and nudge owners to close or correct them to keep data clean.

Integration‑Friendly
  • Scheduled Data Imports - Automate supplier price updates, catalogue refreshes.
  • Automate order feeds - Keep data current with fewer manual steps.

Manufacturing & Field Service (When Applicable)
  • Automatic Release of Production Orders (Manufacturing) - Release production orders automatically when demand or stock criteria are met to reduce daily manual intervention.
  • Technician Dispatch Suggestions (Field Service) - Suggest or assign technicians automatically based on skills, availability, or location to speed up response times.
 
AI‑Powered Automation Ideas for Acumatica Users
While most day‑to‑day gains come from rule‑based automation, Acumatica also includes AI‑enabled features that reduce manual effort and increase accuracy. Consider layering these into your workflows:
  • ​AI‑Assisted Expense Receipt Capture - Pass vendor, amount, tax, and currency from receipt images to accelerate expense submissions and reduce rekeying.
  • Smarter Cash Application - Leverage AI‑assisted matching to align incoming payments with open invoices, then route exceptions automatically.
  • AI Classification for Support Cases - Pre‑classify and prioritise incoming cases in CRM to improve routing speed and first‑time resolution.
  • Forecast Inputs & Demand Signals - Use historical patterns to inform purchasing or production plans, then couple them with replenishment alerts for a proactive supply chain.
 
Summary
The automation ideas above are designed to work largely with Acumatica’s standard modules and platform tools. Manufacturing‑specific automations require the Manufacturing Edition; service scheduling automations require the Field Service module.
 
Ready to See It in Action?
If you’d like to see how these automation ideas come to life, get in touch to arrange an Acumatica demo and discover how the platform can streamline your operations.

Why Acumatica Industry Editions Matter: ERP Built Around How Your Business Actually Works

17/2/2026

 
One of the most common frustrations organisations have with ERP that it is too generic. Processes feel forced, workarounds become normal, and teams adapt their way of working to fit the system—rather than the other way around.

Acumatica takes a different approach through its Industry Editions.

Instead of delivering a one‑size‑fits‑all ERP, Acumatica provides a common cloud platform with industry‑specific editions that reflect how businesses in different sectors actually operate. This approach is a key reason why Acumatica resonates so strongly with growing, mid‑market organisations.
 
What Are Acumatica Industry Editions?
At its core, Acumatica Cloud ERP is a single, unified platform covering finance, operations, CRM, reporting, and automation. On top of this foundation, Acumatica delivers Industry Editions that include pre‑configured functionality, workflows, and capabilities tailored to specific sectors.
The main Industry Editions include:
  • Manufacturing Edition
  • Distribution Edition
  • Construction Edition
  • Retail‑Commerce Edition
  • Professional Services Edition
  • General Business Edition (for organisations that do not fit a specific vertical)
Each edition is designed to address industry‑specific challenges while still benefiting from the same core financials, platform services, and upgrade path.
 
Why Industry‑Specific ERP Matters
Many ERP systems promote flexibility through customisation. While flexibility is important, excessive customisation can introduce risk, cost, and long‑term maintenance challenges.
Acumatica’s Industry Editions aim to reduce this burden by providing:
  • Built‑in industry functionality rather than bespoke development
  • Pre‑defined workflows that reflect common operational patterns
  • Faster implementations with less reliance on heavy customisation
  • Lower long‑term risk, as upgrades are easier to adopt
This is particularly valuable for mid‑market organisations that need depth without the overhead of enterprise‑scale complexity.
 
A Closer Look at Key Industry Editions
​

Manufacturing Edition
Acumatica Manufacturing Edition is designed for discrete and process manufacturers operating across a range of production models, including make‑to‑stock, make‑to‑order, engineer‑to‑order, and batch manufacturing.
Key capabilities include:
  • Bills of materials and routings
  • Production management and costing
  • Material Requirements Planning (MRP)
  • Advanced Planning and Scheduling (APS)
  • Engineering Change Control
  • Shop floor data collection and barcoding
These capabilities are delivered as part of the core edition, reducing reliance on third‑party bolt‑ons while maintaining full integration with financials and inventory.
 
Distribution Edition
The Distribution Edition is built for wholesalers and distributors that need strong inventory, purchasing, and fulfilment capabilities without compromising financial control.
It includes:
  • Sales order and purchase order management
  • Advanced inventory and warehouse management
  • Directed picking, packing, and shipping
  • Distribution Requirements Planning (DRP)
  • Integrated CRM and customer notifications
For distribution‑focused organisations, this depth is critical to improving service levels, controlling costs, and scaling operations efficiently.
 
Construction Edition
Construction businesses face unique challenges around job costing, compliance, and project‑based financial management. Acumatica Construction Edition addresses these needs directly.
Key features include:
  • Project accounting and job cost control
  • Retainage and cost codes
  • Compliance and reporting support
  • Equipment and field service management
  • Integrations with construction‑specific tools
By embedding these capabilities into the ERP, construction firms gain real‑time visibility across projects, finances, and operations.
 
Retail‑Commerce and Professional Services Editions
Acumatica also delivers dedicated editions for:
  • Retail‑Commerce organisations managing omnichannel sales, inventory, and fulfilment
  • Professional Services firms such as consultants, engineers, and architects that require strong project management, resource planning, and time‑based billing
In both cases, the Industry Edition ensures that ERP supports the revenue model of the business—whether that is product‑based, service‑based, or a combination of both.
 
One Platform, Multiple Business Models
A critical advantage of Acumatica’s Industry Editions is that they all sit on the same core platform. This means organisations with hybrid or evolving business models—such as manufacturers that also distribute or service products—do not need to run multiple systems.
Instead, Acumatica supports converging business models within a single ERP environment, preserving data integrity and reducing operational silos.
 
Industry Editions and the Future of ERP
As Acumatica continues to invest in AI, automation, and modern user experiences, Industry Editions play an increasingly important role. AI‑driven insights and automation are far more valuable when they are grounded in industry context—understanding what “normal” looks like for a manufacturer is very different from a professional services firm.
By combining a common cloud platform with deep industry focus, Acumatica positions itself as an ERP system that can adapt as businesses grow, diversify, and change.
 
Final Thoughts
Choosing an ERP is not just a technology decision—it is a decision about how well the system will support the way your business actually works.
Acumatica’s Industry Editions strike a balance between flexibility and focus, offering industry‑specific capability without sacrificing platform consistency or long‑term scalability. For organisations looking to move beyond generic ERP and reduce reliance on customisation, this approach is a significant advantage.

Empowering Customers with the Acumatica Customer Portal

17/2/2026

 
A Smarter Way to View Invoices, Place Orders, and Stay in Control
In today’s always-on, self-service economy, customers expect instant access to information and frictionless interactions with the businesses they buy from. Phone calls, emails, and manual paperwork no longer meet modern expectations—especially for B2B customers who need speed, accuracy, and transparency.
 
The Acumatica Customer Portal is designed to meet these expectations head-on. Seamlessly integrated with Acumatica Cloud ERP, the portal gives customers a secure, real-time window into their accounts—allowing them to view invoices, place orders, track shipments, and manage their relationship with your business, all in one place.
 
Let’s explore how the Acumatica Customer Portal transforms the customer experience while reducing administrative workload for your team.
 
A Single, Secure Source of Truth
At its core, the Acumatica Customer Portal is a self-service extension of your ERP system. Rather than relying on static PDFs or emailed updates, customers log into a secure portal that reflects live ERP data.
This means:
  • No duplicated systems
  • No outdated information
  • No manual data re-entry
Everything customers see—orders, invoices, payments, and balances—is pulled directly from Acumatica, ensuring complete accuracy and consistency.
 
Easy Invoice Access and Payment Visibility
One of the most powerful features of the Customer Portal is invoice self-service.
Customers can:
  • View open and historical invoices
  • Download or print invoice documents
  • Check payment status and outstanding balances
  • Review credit memos and adjustments
This dramatically reduces common finance-related queries such as “Can you resend that invoice?” or “What’s our current balance?”—freeing up your accounts team to focus on higher-value work.
For customers, it means faster access to financial information and fewer delays in approvals or payments.
 
Simple, Intuitive Order Placement
The Acumatica Customer Portal makes placing repeat or new orders quick and intuitive.
Customers can:
  • Create new sales orders online
  • Reorder from previous purchases
  • View pricing, availability, and order details
  • Submit orders without emailing or calling
Because orders are created directly within Acumatica, there’s no lag between submission and processing. Sales teams see orders immediately, and customers gain confidence knowing their request has been received accurately.
This is especially valuable for businesses with:
  • High order volumes
  • Repeat customers
  • Time-sensitive fulfilment requirements
 
Real-Time Order and Shipment Tracking
Once an order is placed, customers don’t want to chase updates. The Customer Portal provides visibility into the entire order lifecycle.
Through the portal, customers can:
  • Track order status in real time
  • View shipment details and delivery updates
  • Access packing slips and confirmations
This transparency builds trust and reduces “where is my order?” enquiries—one of the most common causes of customer frustration.
 
Reduced Support Requests, Happier Teams
Every customer interaction that moves to self-service reduces pressure on internal teams.
By enabling customers to:
  • Answer their own billing questions
  • Download documents instantly
  • Check order and delivery status
…your staff spend less time responding to routine queries and more time focusing on customer relationships, growth, and service improvement.
For many businesses, the portal quickly becomes a key tool for scaling operations without increasing headcount.
 
Personalised Access and Role-Based Security
Not every customer user needs access to everything—and Acumatica understands that.
The Customer Portal supports:
  • Role-based permissions
  • Controlled visibility by user or account
  • Secure login and data access
For example, a finance user may only see invoices and payments, while an operations user can place orders and track deliveries. This ensures the right people see the right information—nothing more, nothing less.
 
Consistent Branding and Professional Experience
The portal can be branded to reflect your company’s identity, creating a seamless and professional customer experience. Instead of directing customers to disconnected systems or third-party tools, you’re offering a digital extension of your business.
This consistency reinforces trust and positions your organisation as modern, responsive, and easy to do business with.
 
Built for Growth and Cloud Accessibility
Because Acumatica is cloud-based, the Customer Portal is accessible anytime, anywhere, and on any device. Whether customers are in the office, on-site, or working remotely, they can manage their account without delay.
As your business grows, the portal scales with you—supporting more customers, more transactions, and more complexity without compromising performance.
 
A Win-Win for Businesses and Customers
The Acumatica Customer Portal isn’t just a convenience—it’s a strategic advantage.

For customers, it delivers:
  • Faster access to information
  • Greater transparency
  • More control and independence

​For businesses, it provides:
  • Fewer support requests
  • Improved order accuracy
  • Stronger customer relationships
  • A more efficient back office
 
In a competitive landscape where experience matters as much as price, the Acumatica Customer Portal helps you stand out by making it easier—and more enjoyable—for customers to do business with you.

Acumatica: AI for Organisations Moving On from Dynamics GP

17/2/2026

 
If you’re evaluating a move from Microsoft Dynamics GP, you’re likely balancing timing, cost, and risk with the need to modernise. The right destination should do more than replicate GP—it should use your migrated data to automate work, surface insights, and support better decisions. This is where Acumatica Cloud ERP and embedded AI stand out.
 
Why AI Matters After You Leave GP
Most GP environments accumulated years of transactions, vendor history, and operational detail. When you migrate that data to Acumatica, AI can immediately:
  • Reduce manual effort by recognising documents and pre‑populating fields.
  • Highlight anomalies using a mixture of historical Dynamics GP and Acumatica transactions to identify anomalies, so you can address issues earlier.
  • Summarise context (notes, activities, case histories) into concise updates.
  • Enrich records with consistent descriptions or classifications you can control.
Instead of starting from a blank slate, you’re unlocking value from history.
 
Key AI Capabilities in Acumatica (and how they help organisations following their move from Dynamics GP)
1) AI Studio: Configurable, user‑controlled automation
AI Studio lets you define how AI supports specific tasks—no heavy coding. From within Acumatica screens, users can trigger AI to clean, enrich, or summarise migrated GP records, apply consistent rules across repetitive updates, and generate descriptions or notes with one click. You remain in control, with clear prompts, permissions, and audits.
2) Intelligent document recognition for AP
Modern OCR and machine learning automate data capture from invoices and bills. Migrated GP vendors and history improve matching accuracy, while users review and approve before posting--faster processing without losing control.
3) Anomaly detection and exception spotting
Acumatica surfaces unusual patterns in financial, sales, or inventory data. Instead of trawling reports, teams see where attention is needed now.
4) Security and governance built in
AI features are designed with data ownership, privacy, and auditability in mind. You decide where AI is used and how results are approved.
5) Interactive Assistant (Coming Soon)
Intelligent Virtual Agent integrated in the Acumatica ERP Platform. It leverages AI and natural language processing to enhance user interactions, streamline workflows and provide real time insights.
 
What This Looks Like on Day One After Migration
  • Upload vendor invoices; AI extracts the details, suggests coding based on history, and creates drafts for approval.
  • Finance reviews dashboards where anomalies call out unusual transactions—so issues are handled before month end.
  • Operations and supply chain get AI‑assisted forecasts that blend recent activity with historical patterns to reduce stockouts and over‑ordering.
 
Getting Value Quickly: A Simple Adoption Path
  1. Start with AP recognition to remove low‑value data entry.
  2. Enable anomaly insights.
  3. Pilot AI Studio on a single high‑volume task (e.g., standardising item descriptions or cleaning legacy records).
  4. Expand to forecasting and assistant‑style summaries as users gain confidence.
 
Watch: AI Features in Action
See how these AI capabilities work inside Acumatica
​
Watch the Acumatica AI Features Video

Looking for a specific topic in the video?
(please skip to)
00:17 Solution Architecture
02:32 How Does Acumatica use AI models
04:07 Anomaly Detection
09:18 AP Document Recognition
12:06 Interactive Assistant (coming soon)
14:16 Intelligent Text Completion
14:53 AI Studio: Overview
15:46 AI Studio: Case Closure Notes
17:56 AI Studio: Assign Case Priorities
19:31 AI Studio: Item Description
 
 
 
Next Steps
If you’re considering timing your move from Dynamics GP, explore how AI can deliver immediate, practical wins post‑migration. Please contact the consultancy team at ISC to organise a requirements review call.

How to Buy ShareGate in the UK - updated guide for 2025

22/9/2025

 
ShareGate remains a leading solution for Microsoft 365 and SharePoint migrations, offering two main options: Migrate Essentials and Migrate Pro.

If you’re in the UK or Ireland and want to purchase ShareGate, here’s a step-by-step guide.

1. Understand the ShareGate Migrate Options

Migrate Essentials

• Best for: Small, straightforward migrations 
Features:
• 1 machine activation 
• Migrate SharePoint, Teams, and Planner
• Migration planning toolset
• No mailbox migration
Ideal for: Organisations with basic migration needs and limited data.

Migrate Pro
• Best for: Medium to complex migrations 
Features:
• 5 machine activations (up to 5 users/workstations for parallel migrations)
All Essentials features, plus:
• Google Drive, Gmail, and Calendar migration
• Exchange Online mailbox migration
• Microsoft Purview sensitivity label migration
Ideal for: Organisations with tight deadlines, larger data volumes, or compliance requirements.

2. Request a Quote in GBP or EUR for new licenses or renewals
UK & Ireland based organisations can get ShareGate pricing in GBP or EUR through ISC Software Solutions.
We provide quotes for:
• Migrate Essentials
• Migrate Pro
• Migrate Enterprise (for very large or complex projects)
• ShareGate Protect 

How to get a quote:
• Fill out the ShareGate quote request form

5 Questions DYNAMICS GP Users Should Ask Before MIGRATING

5/9/2025

 
If you're currently using Microsoft Dynamics GP, you're likely aware that the platform is entering a maintenance phase, with enhancements ending in 2029 and support winding down by 2031. As a result, many organisations are beginning to explore modern ERP alternatives like Acumatica.

Before making the move to a new ERP system, here are the top five questions Dynamics GP users should be asking—along with the answers to help guide your decision.

1. What Will Happen to My Historical Data?
This is one of the biggest concerns for GP users. Years of financial, operational, and audit data are stored in GP, and preserving that history is critical.
  • Answer: With the right migration tools and planning, your historical data—including transactional detail and audit trails—can be securely and accurately migrated to Acumatica. Validation processes ensure nothing is lost in translation.

2. How Does the New System Compare in Terms of Reporting and Analytics?
GP users often rely on SmartLists, Management Reporter, and Excel. But these tools can be limiting.
  • Answer: Acumatica offers real-time dashboards, embedded analytics, and native Power BI integration. You can build reports without IT support and drill into data with ease—giving you better visibility and faster decision-making.

3. What Are the Integration Capabilities of the New ERP?
GP often requires third-party tools or custom development to connect with other systems.
  • Answer: Acumatica is built with open REST APIs and OData support, making it easy to integrate with CRM, eCommerce, payroll, and other platforms. These integrations are upgrade-safe and can be configured with low-code tools.

4. What Does the Migration Process Look Like?
Migration can feel risky, especially for mission-critical systems.
  • Answer: Acumatica and ISC Software offer structured migration processes that include data mapping, sandbox testing, and historical data import. You can even run GP and Acumatica side-by-side during the transition to reduce disruption.

5. What Are the Long-Term Costs and Licensing Differences?
GP uses a perpetual licensing model, while cloud ERPs typically use subscription pricing.
  • Answer: Acumatica’s pricing is based on resource usage—not per-user licensing. This means you can scale affordably, with hosting, updates, and support included. No hidden costs, and predictable budgeting.

Ready to Explore Your Options?
Whether you're just starting to evaluate alternatives or actively planning your move, we're here to help. 
  • Book a Free ERP Migration Assessment

Let’s future-proof your ERP strategy—starting today.
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ISC Software is a privately owned company that focuses on the delivery of business software solutions - Acumatica Cloud ERP, Dynamics GP, Microsoft Dynamics 365 Sales and Azure.  Since 1996, we have worked with a diverse range of customers as their software partner and are recognised to deliver experience and expertise at every level. It is always our aim to deliver efficient, expert and high quality of services, and work in partnership with our customers to understand their objectives.  We believe products should serve the needs of our customers and our approach reflects that.
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