Why ISC Software​

An experienced Microsoft Dynamics Partner

We have a diverse customer base across the UK, including food, healthcare, not-for-profit and technology.

Dynamics 365 Business Central

​Connect your operations in one single solution

Business Central is a business management solution for small and mid-sized organizations.  Ensure business continuity with a cloud solution that connects sales, service, finance, and operations teams to help them adapt faster and deliver results.  It works together seamlessly with the Microsoft stack, enabling teams to complete everyday business processes within familiar tools like Outlook, Word, Excel, and Teams.

​Business Central benefits and capabilities

Advantages of connecting your organisation

Business Central is highly adaptable and rich with features, enabling organisations to manage their business, including finance, manufacturing, sales, supply chain, project management and services.  Easily add functionality that is relevant you.

Finance

​Business Central includes a standard configuration of most financial processes, but you can change the configuration to suit your business. 
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The default configuration includes a chart of accounts and standard posting groups that make the process of assigning default general ledger posting accounts to customers, vendors, and items more efficient.
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• Better manage your cash flow, bank reconciliations, fixed assets, budgeting, and project costing while shortening cycle times with the late payment–prediction extension.
• Easily support multiple currencies, exchange rates, consolidations, intercompany transactions, and localised tax regulations.
• Reduce month- and year-end closing times with connected general ledger, sales ledger, payables, and fixed assets data. Streamline approval workflows using Power Automate.
• Use built-in reports, Excel, or Microsoft Power BI and unlimited data dimensions to get real-time cash flow, identify financial patterns, analyse trends, and improve business planning.
• ​Connect reports, charts, and Power BI data from across accounting, sales, purchasing, and stock teams to get accurate insights and make financial decisions with confidence.

Sales

​​​Take better care of customers by managing the entire sales process from within Microsoft Outlook, and deliver better outcomes with connected service operations.
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• Keep track of customer interactions and get guidance on the best upsell, cross-sell, and renewal opportunities throughout your sales cycle.
• Create flexible pricing and discount structures for individual customers and groups of customers.
• Track customer agreements to quickly access details about prices, discounts, delivery dates, product availability, and fulfilment status.
• Increase your cash flow by rightsizing stock and maximising the lifespan and governance of asset capitalisation.

Customer Service

Connect people, processes, and insights to make better decisions faster with embedded guidance, dashboards, and interoperability with Microsoft 365 and Microsoft Teams.

• Automatically register shipped goods as service items and keep the required details in one place so both sales and service teams can respond quickly to enquiries.
• Offer full replacements or simple repairs, with parts and labour charges in one service order. Boost loyalty by providing spare equipment to customers awaiting service.

Effectively assign personnel to work orders and get an overview of service tasks and workloads. Keep track of service agreements to deliver reliable service to your customers.

Projects

​Ensure successful project execution and profitability with planning, resourcing, tracking, costing, billing, accounting, and real-time intelligence.
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• Better manage projects using timesheets and advanced job costing and reporting. Develop and modify detailed budgets to help ensure project profitability.
• Manage resource utilisation by planning capacity and sales. Track customer invoicing against planned or actual costs on orders and quotes.
• Get real-time business intelligence on project status, profitability, and resource utilisation metrics.

Supply Chain & Warehouse

Deliver products on time and adapt to changing business models with visibility across purchasing, manufacturing, stock, and warehouses.
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• Build better relationships with suppliers and convert the best offers to orders. Ensure compliance with internal and external policies with process governance and approvals.
• Use the same costing method or different ones for stock items, and easily move items between locations to control the quantity on hand using cycling counting.
• Replenish stock based on actuals, demand, and availability using built-in intelligence, sales forecasts, and expected stock-outs to automatically create purchase orders.
• Set up bins and zones in Business Central to reflect the layout of your warehouse, including its racks and shelves.
• Use a template to determine the best placement of items based on type, size, and bin capacity.
• Optimise your space and the picking process. Speed up shipments and reduce friction by enabling cross-docking.
• Use real-time data on every item’s zone, bin, and quantity to better fulfil your customers’ orders.

Choose what you would like to learn more about.

​​Business Central: Set up a demo

Arrange a live demonstration with a member of our team, and receive a more in depth view of Business Central and how it can improve processes in your organisation. ​

Contact us to discuss today >

Business Central: Support

Looking for Business Central support?  Our team can support you and your organisation to get more out of your system.

• Based on usage - not a percentage
• Assistance for non-support related queries - training or modifications​
• Fast resolution times and 24/7/365 support available

Learn more

Contact us to discuss today >

Get in touch with us
​

Feel free to call us

​Contact us today to find out how
we can help you.
UK: +44 (0)1480 802280
IRL: +353 (0)1 514 3686 ​

Email your query​

​​Send us with your query or
​ description of your requirements.
Email: enquiry@isc-software.com

Request a demo

​Arrange a free consultation with
​ one of our consultants.
Email: enquiry@isc-software.com