Microsoft Dynamics GP Support
Since 1996, ISC Software have supported Microsoft Dynamics GP (formerly Great Plains) systems across a wide range organisations like Greencore, Helix Health and QA Training. Our approach is efficient, flexible and can reduce costs.
Take control of your support costs
Our support plans are based on usage, so customers can take control over the annual spend. And customers can use their plan for any type of assistance.
A Microsoft Dynamics GP support contract will contain two components; Microsoft Enhancement Cover and Partner Support, these are either quoted combined or separately. Microsoft Enhancement Cover entitles customers to license upgrades and other Microsoft benefits, Partner Support is the day-to-day support provided by your assigned partner.
Traditionally, Partner Support is charged at a fixed percentage of the original software cost. Our Partner Support plans are based on usage so customers can decide the level of support they need. Customers choose a plan, typically based on their usage from the previous year and future projects:
The chosen plan is then added to the customers Microsoft Enhancement Cover cost. More information about Microsoft Enhancement Cover is available here.
Information about moving from another Microsoft Partner to ISC Software
If you have made the decision to move your Support cover to ISC Software , it is easy and straightforward, there are just 3 simple steps.
"Approachable, knowledgeable, helpful, responsive, reliable. We feel that they are a company that we can trust to provide reliable support..."
Complete our online form and receive a quote today.
Microsoft Enhancement Cover
A Microsoft Dynamics GP support contract will contain two components; Microsoft Enhancement Cover and Partner Support that are quoted either combined or separately. We prefer to a provide a separate cost for each component, so our customers can see exactly what they are paying for. Microsoft Enhancement Cover provides:
Protected Pricing: If you decide to change partner from another provider, your pricing remains protected.
Experienced and expert Partner of choice
ISC Software understand that selecting a support partner for a business critical system is an important decision, with this in mind if you are looking for a Microsoft Dynamics GP Support partner, here are some key reasons to consider working with us: